999games FAQ — Frequently Asked Questions with Detailed Answers in English

For every successful referral through 999games' "Refer a Friend" program, you'll receive Bonus up to ৳300, and your friend will also receive a welcome bonus.

Step-by-step guide:

1. Log in → go to the "Referral" or "My Profile" section.
2. Copy your unique referral link or code.
3. Send the link to your friend — they sign up using that link.
4. Once your friend makes their first deposit (minimum ৳500) the bonus will be credited to your account.
5. Refer more than one friend and you earn a bonus each time, on the same terms — there is no cap.

The bonus is usually credited within 24 hours of your friend's first deposit.

999games tournaments and leaderboard competitions are typically run on specific games or Sports Betting. No separate registration is needed — simply place bets on eligible games during the designated period and you're automatically entered.

How rankings work:

• Total Bet Amount — points based on how much you've wagered.
• Win Rate — some tournaments also factor in win percentage.
• Specific Game — points won't be credited if you don't bet on the designated game in the tournament.

Prizes are typically awarded within within 48 hours Credited directly to the top-ranked players' accounts. Prize details — cash, free bets, or bonus credits — are listed on each tournament's dedicated page.

The minimum deposit on 999games varies by payment method:

Deposits are usually credited to your account within 5 minutes. No hidden charges. For more details, visit the Financial Transactions Page here.

This is a fairly common issue. In most cases, following a few simple steps will resolve it:

If the app won't open:

1. Restart your phone once.
2. Uninstall the app and Download Page Download the latest APK from there and reinstall.
3. Before installing, go to your phone's Settings → Security → enable "Install from unknown sources".
4. Switch to mobile data — some WiFi networks block betting sites.

To check for updates:

1. On the download page Head there to download the latest version.
2. You can install the new version over the old one without uninstalling — your data will be preserved.

If the issue persists, contact support with your phone model and Android version for faster assistance.

Wagering requirement (or rollover) refers to how many times you must bet your bonus amount before you can withdraw it. For example: if you receive a ৳1,000 bonus with a 10x wagering requirement, you'll need to place a total of ৳10,000 in bets before withdrawing.

General rules at 999games:

• Welcome bonuses typically include 8x–12x Wager.
• Wagering requirements can be met through Sports Betting — for casino bets, contribution rates vary by game.
• Minimum Odds 1.50 the bet will count toward the wagering requirement.
• If the wagering requirement isn't met before the bonus expires, the bonus will be forfeited — typically within 30 Days।

Log in to your account and go to the "Bonus" or "Promotions" tab to track your progress — real-time wager progress is displayed there.

999games offers a range of tools to help you stay in control of your betting — all free and available to use at any time.

How to set it up:

1. Log in → click the profile icon.
2. "Account Settings" → "Responsible Gaming" section.
3. Choose the limit you want to set:
   • Deposit Limit — maximum deposit per day / week / month.
   • Session Time Limit — how long you play in a single session.
   • Loss Limit — the maximum you're willing to lose per day or week.
   • Cooling-Off — a break of 1–6 weeks.
   • Self-Exclusion — account deactivation for 6 months to 5 years.

Decreasing a limit takes effect immediately. Increasing one requires a 7-day waiting period. For more details, visit Responsible Gaming Page here.