The security of your personal information is our top priority at 999games. This Privacy Policy clearly sets out what data we collect, why we collect it, how it is stored, and what your rights are.
Our Commitment in Brief: 999games does not sell your personal data to any third party. Data is collected solely to improve our services and meet legal obligations.
This privacy policy applies to all services on the 999games platform — including the website, mobile app, and other digital channels. Reading it will help you understand what data we hold, why we hold it, and how you can request its deletion or amendment.
999games is an international betting and gaming platform. We operate under a valid licence and adhere to international data protection standards. This privacy policy applies to all individuals who:
This policy has been written with 999games' Bangladeshi users in mind. In the event of any conflict with the English version, the English version shall prevail.
999games collects three types of information — what you provide directly, what is generated automatically while using the platform, and what is received from third parties.
Full name, date of birth, nationality, gender, and government-issued ID details (for KYC purposes).
Email address, mobile number, and home address where applicable.
Payment method details (bKash number, bank account, etc.), deposit and withdrawal history.
Betting history, game activity records, login times and frequency.
IP address, browser type, operating system, and device identifier information.
Chat or email history with support, along with details of complaints and requests.
Verifying your identity, creating your account, securing your login, and completing the KYC process.
Processing deposits, withdrawals, and payments; maintaining transaction records; and preventing money laundering in accordance with AML regulations.
Analysing user experience, testing new features, and identifying technical issues. Data used for this purpose is always anonymised.
Sending relevant bonuses, promotions, and offers based on your preferences and activity. You can unsubscribe at any time.
Detecting suspicious activity, identifying multiple accounts, and ensuring platform security.
Retaining information as required to comply with directives from licensing authorities, regulatory bodies, or courts.
999games follows the highest industry standards to keep your data safe.
All data is secured with 256-bit SSL encryption. Sensitive information stored in the database — such as passwords and payment details — is protected with additional hashing and encryption.
Your data is stored in internationally certified data centres with 24/7 monitoring, firewall protection, and regular security audits.
Only authorised staff can access specific data. Every access is logged and reviewed on a regular basis.
Core Principles: 999games does not sell or rent your personal data to any third party for commercial purposes.
999games has data protection obligations explicitly set out in its agreements with all third-party partners.
999games uses cookies on its website. Cookies are small text files stored in your browser.
| Cookie type | Purpose | Duration | Can it be turned off? |
|---|---|---|---|
| Essential cookies | Login sessions, security verification | Upon session end | No — Essential |
| Functional Cookies | Remembering language preferences and game settings | 1 year | Yes |
| Analytics cookies | Page views, click patterns (anonymous) | 2 years | Yes |
| Marketing Cookies | Showing relevant advertisements | 90 days | Yes |
You can delete or block cookies at any time through your browser settings. Please note that some features may not function properly as a result.
You have full rights over your data at 999games. Contact support to exercise any of the rights listed below.
You can request to see what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You can opt out of marketing emails or request that certain uses of your data be stopped.
You can request a copy of your data in a readable format.
You can object to specific uses of your data.
Requests to exercise your rights are typically responded to within 30 days. In complex cases, this may extend to a maximum of 90 days.
999games does not collect information from or provide services to anyone under the age of 18, under any circumstances. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
You will be notified in advance by email or on the platform of any significant changes to the privacy policy. Minor updates will be reflected directly on this page. Continued use of 999games after any changes takes effect will be considered your acceptance of the updated policy.
Not just policies — the actual technologies and practices in use
All data travelling from your browser to our servers is protected by 256-bit SSL encryption — the same standard used by banking apps. Nobody can intercept it along the way.
This is 999games' strictest policy. Your information is never shared with advertising companies, data brokers, or any other third party — under any circumstances.
Turn off marketing emails, download your data, or close your account from Account Settings — everything is in your hands.
999games only collects information that is genuinely necessary to provide our services. Requesting unnecessary data goes against our policy.
Independent security experts regularly test 999games' systems. Any vulnerabilities identified are addressed immediately.
Any questions about data privacy will be answered in plain language. We keep things simple and avoid complex legal jargon.
Bank-grade security, full service in Bangla, and complete control over your data — that is the 999games promise.
Frequently asked questions about registration & accounts